about us
We transform business operations to tighten systems, boost team efficiency, and drive growth.
Our friendship began in 1997 on the first day of high school. Over the years, we built solid trust and a strong working relationship. After 15+ years of experience across creative, operations management, and medical fields, we combined our skills and desire for independence to launch Nawena Virtual Solutions. Our friendship, complementary expertise, and professional experience created the foundation for everything we do.
From Virtual Assistance to Strategic Partnership
From the start, we approached clients’ businesses with an operational mindset. Clients trusted our insights to improve efficiency beyond typical VA tasks. With Lucia’s operations management and industrial psychology background, plus Rutendo’s medical training in diagnostics and problem-solving (skills that translate perfectly to identifying business inefficiencies and treating them), we realized our strength was as strategic partners, not just assistants. That’s how our Strategic Operations Partnership was born.
Allow us to bring our professional strengths to contribute in building your business’ growth and success!
Vision
To be a leader in the Strategic Operations Partnership space. To better shape how businesses approach operational efficiency through comprehensive support that brings clarity to every level. To leave a legacy of thriving businesses, unencumbered CEOs, and team members who understand their roles and responsibilities.
Mission
To be a dynamic, reliable and strong strategic operations partner for business owners.
Our values
We are honest & accountable in everything we do. When we make a commitment, we follow through. If something isn’t working, we’ll tell you directly and work together to fix it. Our clients trust us because we’re transparent about what we can deliver and honest about what we can’t.
This is our standard. Every process we streamline, every system we build, and every solution we implement is done with excellence. Excellence isn’t something we save for special occasions – it’s how we approach every single task, no matter how big or small.
Because boxes are stuffy, we think outside them to find the best solutions. Cookie-cutter approaches don’t work for unique businesses. We bring fresh perspectives to old problems and find innovative ways to make your operations work better for you, not against you.
Passion is our fuel for everything we do. That excitement shows up in how we tackle your challenges, celebrate your wins, and push for better results. Our passion for operational efficiency and business growth drives us to go the extra mile for every client.
We want to see you win because your success is our success. We’re not just service providers – we’re your partners cheering you on from the sidelines and working alongside you in the game. When you win, we celebrate with you because that’s what real teamwork looks like.
clients we've worked with
